If you have a product that isn't functioning correctly, be sure to consult the owner's manual, try the gear with other peripheral equipment, and then email our Support Department. We will try to help you make sure there's nothing you've forgotten.
Headphone.com 30 Day Warranty
Headphone.com backs all purchases with a 30 Day warranty, so if you have received the item within the last 30 days, contact us right away and we will conduct an exchange.
If it has been over 30 days since you received the product, you will need to contact the product manufacturer directly. All reputable makers have a basic warranty of at least 6 months on their products and many offer extended 2 or 3-year warranties. Visit the product page to confirm your products warranty, and then find your manufacturer’s contact information to get started on the warranty process.